About

We design and build proprietary systems for MEP cost management, which we then use to deliver our services.

Driving greater efficiency, scalability, and precision in how we deliver commercial services to the global construction industry.

But we don’t stop there. By harnessing the power of our systems, we open our ecosystem to a global network of contributors, enabling shared input on rates, benchmarks, templates, and processes. The result: a unified, intelligent community dedicated to cost management excellence, the world over.

MEP Cost Experience

Projects worked on

Mega Watt (MW) reviewed

Hotel rooms & apartments costed

m2 space costed

Powering

The Future of Commercial Intelligence

We operate with a structured, repeatable approach to MEP cost consultancy, ensuring that every client benefits from the same high standards of precision, accuracy, and efficiency. We follow meticulously developed systems, refined through experience and market insight. While project-specific details vary, our methodology remains consistent, allowing reliable, data-driven results with seamless execution, every time.

IMMERCIAL LIMITED
Founder

Chris Mills

Founding Owner, Immercial

Bio

Chris is a creative strategist and commercial operator with a background spanning nearly every sector of the MEP industry. Before founding Immercial, he delivered award-winning campaigns and content programmes for some of the UK’s most ambitious property, lifestyle, and technology brands.

At Immercial, Chris leads with a clear vision: to bring sharper thinking, bolder ideas, and greater commercial impact to how companies tell their stories. He works directly with founders, marketers, the entire supply chain, and leadership teams to craft creative strategies that don’t just look good — they deliver. Since launch, Immercial has partnered with over 13 clients, combining insight, originality, and execution with a deep understanding of what businesses truly need from their MEP commercial delivery.

Looking ahead, Chris’s ambition for Immercial goes beyond project-by-project success. The vision is to unite cost managers, QSs, and commercial consultants under one consistent framework — delivering a recognisable standard of excellence, process and service, no matter where a project is located. Through strategic partnerships and future affiliations, Immercial aims to build a trusted global network of commercial professionals working under one brand, one system, and one promise: to elevate how the built environment delivers and values commercial intelligence.

Founder

Caroline Mills

Founding Director, Immercial

Bio

Caroline plays a foundational role in the evolution of Immercial, having been instrumental in shaping its early operational frameworks, commercial templates, document control systems, and financial infrastructure. From the outset, she has helped build the backbone of the business — ensuring that as the brand grows, it does so on solid, scalable systems.

While not client-facing, Caroline’s presence is deeply felt across logistics, internal operations, software testing, and strategic planning — all with an eye on how Immercial can scale through systems and trusted partnerships, rather than headcount alone. Her work reflects a broader ambition to grow Immercial through a network of trusted individuals — family, friends, and aligned professionals — who share the values and belief in what the brand can become across EMEA and beyond.

Development Partner

Webexert

Development Partner

Bio

Webexert supports Immercial with targeted software development, working closely with our internal team to build out and refine elements of our platform. While the core framework, design, and architecture are led by Immercial, Webexert brings additional technical strength — helping us execute efficiently and scale smartly.

As part of our extended team, Webexert reflects our broader strategy: to grow not through headcount alone, but through trusted partnerships with talented, values-aligned professionals. Their contribution helps us stay agile and focused, while delivering robust, reliable technology to support our clients and vision across EMEA and beyond.

Our core team is lean, just the founding directors and our development partner, giving us agility and focus. Our strength is a plug-in global network of consultants, QS’s, planners, and delivery specialists on demand — a rocket on the pad, latent energy waiting to launch once our foundationary and visionary work is complete. With each new model the S-curve compounds, adding beauty and scale, while we remain precise, accountable, and founder-led in our mission to replicate QS and commercial process worldwide.

Consistent, Proven MEP Cost delivery – Every Time

Why Immercial matters:

1. “Over 70% of a project’s total lifecycle cost is determined at the concept and design stages.”
We focus where it matters most — when the impact is greatest.
Source: Construction Industry Institute (CII) study.


2. “A £1 mistake in planning costs £100 to fix in construction — and £1,000 once built.”
Precision today saves fortunes tomorrow.
Source: National Institute of Standards and Technology (NIST) — Cost Analysis of Inadequate Interoperability in the U.S. Construction Industry.


3. “90% of project delays are traced back to decisions made before construction even starts.”
The future is shaped by what you decide today.
Source: McKinsey Global Institute – Reinventing Construction: A Route to Higher Productivity.


4. “The earlier risks are identified, the cheaper they are to manage — early insight cuts risk costs by up to 80%.”
We turn unknowns into knowns, before they cost you.
Source: Project Management Institute (PMI) – Pulse of the Profession Reports.


5. “Without early technical certainty, project costs can escalate by an average of 15–30% — even before ground is broken.”
We build certainty, not just projects.
Source: KPMG Global Construction Survey.

Founded with a unique goal:

To transform how preconstruction is approached and managed.

After years of witnessing the same mistakes and inefficiencies in cost organization and commercial control, it became clear the industry needed a smarter, scalable change. Projects were derailed not by complexities, but by weak foundations, a lack of clarity, consistency, and precision during the earliest stages.

Across projects and companies, processes were similar but never truly streamlined. Pricing schedules, cost plans, and estimates were inefficiently structured, often leaving clients exposed to escalating commercial risks. We knew there had to be a better way, not just to advise projects, but to engineer a system that would deliver excellence every time.

At Immercial, we deliberately set out to build a different model: a foundation of systems, software, AI, and future technologies designed to replicate the expertise, service standards, and decision-making of our founder across every project, without the traditional dependency on expanding teams or increasing headcount.

This strategy means that today, we can seamlessly run multiple projects and serve multiple clients at once, consistently delivering owner-level MEP cost consultancy without needing to scale staff numbers. Clear, expert point of contact at the surface, while an expansive, deeply embedded system of processes, technology, and algorithms works below, invisible but essential, to ensure precision, consistency, and control across every project.

We don’t just build budgets; we create commercial frameworks that elite clients rely on to turn their vision into reality. Much like an interior designer perfects an aesthetic, we engineer robust, repeatable, and transparent systems that start projects strong, and keep them strong.

Our goal is simple: to set a new standard in preconstruction and thereafter cost control. With Immercial, clients secure clarity, confidence, and commercial strength, delivered smarter, faster, and future-proofed by design.

Immercial exists to empower the industry’s best clients and projects: those who know that getting it right at the beginning makes all the difference in the end.

A unique approach

What you see is a single expert point of contact, providing precision advice, deep market knowledge, and personal service.
What you don’t see is the extensive technology, systems, and innovation working beneath: an iceberg of built infrastructure designed to deliver consistently for multiple clients, at scale, without the inefficiencies of large staffing models.

Our Foundational Strategy:
Over the past years, we’ve invested in designing, testing, and refining a proprietary ecosystem of software, portals, AI tools, time management algorithms and benchmarking frameworks, built specifically to replicate the owner-level service and thinking Immercial is known for.

Our clients experience seamless, precise, owner-level service, every time, across every project, because of the invisible strength of our systems working tirelessly behind the scenes.

Why It Matters:

Consistency: Every client receives the same elite standard, without dilution.

Efficiency: Projects are delivered faster, with greater accuracy and fewer risks.

Future-proofing: Our technology evolves to market shifts.

Welcome to a new era of commercial consultancy. One blueprint. A system beneath. Excellence above all.

Unlock the potential of your project with our expert services tailored to ensure precision, efficiency, and value at every stage. Our Structured Cost Planning and Benchmarking provides a clear financial roadmap, ensuring your budget is aligned with industry standards, while our Levelling and Recommendations service offers insightful guidance, optimizing project outcomes by addressing potential risks and enhancing performance.

In addition to our core consultancy services, we also offer dedicated Post-Contract MEP Quantity Surveying support. This ensures clients have continuity of commercial oversight beyond the pre-construction phase, retaining the same high standards of cost control and value assurance throughout the live project lifecycle. Whether engaged mid-phase or as a continuation of our early involvement, this service is designed to provide focused, ongoing commercial management through to practical completion and final account closeout.

Structured Cost Planning and Benchmarking

We specialise in early-stage MEP cost consultancy, giving developers and clients a clear, reliable financial roadmap from project inception. Using a structured stage-based approach inspired by the RIBA Plan of Work, our cost plans and benchmarking services deliver data-driven insights to support informed decisions aligned with market trends, project objectives, and budget expectations. Early engagement with our team enables strategic cost forecasting that minimises risk and maximises value throughout the project lifecycle.

 

IMME

Tender return, levelling and Recommendations

Beyond original cost planning stages, we are experts in tender return bid levelling and expert recommendations, ensuring fair, transparent contractor comparisons. Our structured approach leads directly into a seamless preconstruction phase, enabling design teams and contractors to progress with confidence. By setting the financial and technical groundwork in RIBA Stages 0-4, we de-risk projects and establish the foundation for efficient project delivery.

IMME

Post contract MEP Quantity Surveying

For clients seeking full commercial continuity, we provide expert post-contract MEP quantity surveying services. With over 25 years of hands-on experience in live project commercial management, we’re uniquely positioned to oversee and manage all project-side MEP cost and contractual tasks during the construction phase and beyond.

Why an Elephant?

Because it’s more than memory. It’s legacy.

 

At Immercial, we believe that knowledge isn’t just for now, it’s for building lasting value. Like an elephant, we move with purpose, never losing sight of where we’ve been, or where we’re going. We don’t just remember; we record, retain, and relay insight that strengthens every future step.

Elephants are intelligent, social, and unstoppable when united, just like the teams we empower. Their memory isn’t trivia, it’s survival. And in business, the companies that thrive are the ones who learn, share, and never forget.

Immercial is your company’s collective memory. A trusted, intelligent platform for capturing what matters, so nothing gets lost and everything moves forward.

IMMERCIAL LIMITED
Wisdom

Our insights are rooted in deep understanding and experience.

We navigate complex markets with strategic foresight, providing our clients with unparalleled guidance to make informed decisions.

Integrity

A gentle yet firm nature.

We uphold the highest standards of integrity in our dealings, ensuring transparency and trustworthiness in every interaction.

Loyalty

We believe in forging lasting relationships.

We commit ourselves to our clients’ success, offering unwavering support and dedication. Your goals become our mission, and together, we journey toward greatness.

Stability

In a rapidly changing world, we provide a solid foundation.

At Immercial, we ensure our clients benefit from reliable strategies that stand the test of time, fostering a sense of security and trust.

Adaptability

Symbols of strength and adaption.

We embrace change and innovation, ensuring our strategies remain relevant and effective in evolving markets.

Community

A close-knit herd.

We prioritize collaboration and partnership, believing that collective strength leads to greater outcomes.

Respect

Symbolizing respect for nature and the built environment.

We advocate for ethical practices and sustainability, honoring our commitment to responsible business that benefits all.

Prosperity

Cultivating growth and prosperity.

Dedicated to helping our clients achieve their ambitions, creating sustainable success that enriches both their enterprises and the communities they serve.

Increase your MEP capacity today

Contact us, connect and let us support your growth and delivery

Have the MEP standard bearer in your corner!