Business Plan
Updated 15.08.2025
We welcome everyone to read our public version of our business plan.
Immercial Limited – Business Plan (Redacted Version)
Prepared by: Founding Owner
Website: www.immercial.co.uk
Purpose of this Document
This Business Plan provides strategic context, future goals, and an outline of our commercial model. It is informational only and does not form part of any contract or commercial commitment. Binding terms are set out exclusively within the Terms of Sale, Charge-Out Fees and any Consultancy Agreement in force.
Executive Summary
Immercial Limited was incorporated on 7 February 2023 to deliver high-value MEP cost consultancy through a systems-led model—scalable through expertise, not headcount. In our first two years, we’ve supported clients across multiple sectors. Our strategy focuses on:
• Revenue growth via IMME Tier engagements
• The evolution and adoption of the IMME Portal
• Becoming essential to core clients so demand exceeds available capacity
We remain lean, trusted, and technology-driven, with founder-led delivery anchored in structure, not staffing.
Company Overview
Legal Name: Immercial Limited
Incorporated: 7 February 2023
Office: Rickmansworth, UK
Founder: Chris Mills
Ownership: Privately held
Mission
Deliver expert MEP cost consultancy through proprietary systems and a global network of specialists, maximising client capacity, accelerating delivery, and ensuring consistent, high-value outcomes.
Vision
Unify global MEP cost management with shared frameworks, benchmarks, and knowledge, enabling every project, company, and professional to work under one standard.
Niche Focus
Dedicated to MEP cost consultancy, driven by continuous improvement and a connected global community of high-performance specialists.
Services & Pricing Strategy
We deliver consultancy via structured IMME Tiers—outcome-led and per-project:
IMME Tiers
Tier 1 – Comprehensive (£x / month)
High-intensity consultancy with rapid delivery rhythm and continuous momentum.
Tier 2 – Focused (£x / month)
Structured bursts of delivery with efficient working sessions and flexibility to accelerate.
Tier 3 – Advisory (£x / month)
Strategic counsel and oversight with a low cadence and predefined touchpoints.
The Tier Ladder at a Glance
Tier 1 – Comprehensive
• Engagement: High-intensity
• Working rhythm: Fast-moving, frequent involvement
Tier 2 – Focused
• Engagement: Structured bursts
• Working rhythm: Predictable and efficient delivery
Tier 3 – Advisory
• Engagement: Strategic counsel
• Working rhythm: Minimal cadence, key moments only
• Tiers apply per project
• Any additional scope requires a separate tier agreement
• Tier fees are reviewed annually in December
• All pricing and travel rates referenced follow the latest Charge-Out Fees schedule
While the tier model forms our standard engagement, day-rate engagements may be used only in exceptional, separately-scoped cases and remain outcome-focused.
Nothing within this Business Plan alters the independent consultancy status outlined in our Terms of Sale and policies.
Market Analysis
Industry demand is shifting toward consultancies that offer:
• Lean delivery models
• Platform-enhanced productivity
• Transparent, outcome-based pricing
• Direct senior engagement
Ideal clients include:
Developers, contractors, MEP consultants, capital delivery teams, and public/private partnerships.
Competitive Advantage
• IMME Portal: Centralises templates, delivery, benchmarking, tender workflows, and reporting
• Founder-led delivery: Senior consistency throughout
• Expert network strategy: Quality without headcount expansion
• Tiered pricing: Predictable engagements and clear boundaries
• Digital-first model enabling future SaaS adoption
Operations & Delivery
• Principal Consultant & Strategy Lead
• Operations & Reporting Leadership
• Specialist consultants engaged through our IMME delivery framework
Remote-first delivery with selective site visits based on project need.
Our ecosystem is built to scale through process, not labour growth.
Client Strategy
• Long-term multi-tier relationships
• Quarterly tier alignment reviews
• Trusted partnerships and organic referrals
• Deep integration into client delivery via systems and value
Marketing
• Website and IMME platform enhancements
• Anonymous case studies and outcomes evidence
• Thought leadership and community positioning
• Partnership-based brand expansion
• Strategic event participation
IMME Portal Roadmap (2026–2027)
• IMME 2.0 release with expanded collaboration tools
• AI-driven benchmarking and cost modelling
• Enhanced template & data libraries
• Supply chain onboarding and tendering workflows
• Exploration of controlled SaaS access and licensing
Multi-Year Growth Forecast (Illustrative Model)
2025
• Stage: Active tier growth
• Projected mix: x / x / x (T1 / T2 / T3)
2026
• Stage: Consistent expansion
• Projected mix: x / x / x
2027
• Stage: Strategic scaling
• Projected mix: x / x / x
2029
• Stage: Wider IMME leverage
• Projected mix: x / x / x
2032
• Stage: Platform maturity
• Projected mix: x / x / x
2035
• Stage: SaaS acceleration
• Projected mix: x / x / x
2045
• Stage: Platform-led scale
• Long-term ambition: Approx. 1% of global MEP cost consultancy spend
Forecasts remain indicative and non-binding.
Risk & Mitigation
Risk: Reliance on founder-led delivery
Mitigation: Expand the network of specialist consultants and encode delivery methods into IMME systems to ensure resilience beyond key individuals.
Risk: Platform development delays
Mitigation: Maintain a lean roadmap with milestone-driven partner support and staged rollouts to reduce dependency risk and accelerate value release.
Risk: Client churn
Mitigation: Strengthen onboarding systems, deliver consistent tier reviews, and provide measurable value that reinforces long-term trust and retention.
Risk: Scope creep
Mitigation: Strict IMME Tier structure with clearly defined deliverables and contract-backed scope control, preventing dilution of focus and outcomes.
Boundaries and protections are governed contractually under the Terms of Sale.
Management & Team Structure
• Principal Consultant & Strategy Lead
• Operations & Reporting lead
• IMME Specialist Consultants (independent, project-specific)
We partner only with high-performing consultants aligned to IMME methods in MEP cost, estimating, commercial strategy, programming, legal, and systems delivery.
Growth & Investment Strategy
Funding supports:
• IMME Portal licensing expansion
• Platform automation and onboarding tools
• International pathways and delivery models
• Government and infrastructure programmes
• Strategic consultant onboarding & revenue channels
Investment accelerates a model already proven in multiple client environments.
Legal & Commercial Alignment Statement
This Business Plan is a strategic outline and not a binding commitment or offer.
Terms governing pricing, deliverables, confidentiality, data protection, platform usage, and withdrawal rights are set out solely in:
• Terms of Sale
• Charge-Out Fees
• Consultancy Agreement
• Policy
Those documents prevail in the event of any inconsistency.
