Get In Touch
To enquire about our services, start a project, or explore how we can work together, please use the form below or connect with us on LinkedIn. This helps us understand your goals and begin the conversation.
You can also use the form to request access to the IMME portal and become a contributor. Once we’ve verified your details, we’ll provide your login credentials and contribution access via LinkedIn or the email address you provide.
We look forward to connecting with you!
EMEA
We operate throughout Europe, Middle East and Africa.
London satellite locations
Moorgate & Bank
Head Office Location
Church Street, Rickmansworth, Hertfordshire, UK
FAQ
What services does Immercial Limited provide?
Immercial offers MEP cost management consultancy, delivered through a proprietary, system-led approach. Services include strategic commercial advice, cost planning, procurement support, and ongoing project cost control. These are delivered using our in-house IMME Portal and are structured for high-output efficiency rather than traditional, hour-based consultancy.
What is the IMME Portal and how does it benefit clients?
The IMME Portal is our proprietary software platform, acting as the central hub for project delivery, live tracking, and document management. It enables real-time visibility, streamlined collaboration, and automation of routine processes—enhancing clarity, efficiency, and consistency across all engagements.
How does Immercial maintain quality without a large internal team?
We use intelligent systems, senior-level delivery, and a close network of trusted collaborators. Our founder remains directly involved in client work. This lean model enables consistent quality, reduced overheads, and greater responsiveness—without sacrificing expertise.
Who will I be working with at Immercial?
All projects are led by Chris Mills, the founding owner, with guidance from trusted family members, close friends serving as advisors, and carefully vetted collaborators. You’ll benefit from senior-level insight at every stage.
Our unique business model allows us to delegate tasks seamlessly within our core network, supported by an ever-growing team of technical, AI, and systems specialists, as well as academy members. Instead of frequently changing team members, we maintain consistent expertise and continuity, eliminating crossover issues, productivity loss, or handover challenges—ensuring first-class delivery every time.
What’s the best way to get started with Immercial?
Contact us via our website www.immercial.co.uk or directly through our founder, Chris Mills. We’ll assess your project needs, recommend the most suitable tier, and provide an onboarding pathway into the IMME Portal for immediate collaboration.
Can we switch tiers mid-month if our needs change?
In most cases, we review and adjust tiers at the end of each month, based on how the engagement played out. If intensity spikes unexpectedly and sustained support is needed beyond the agreed tier, we’ll flag this early and discuss next steps — either a one-off extension or a tier shift from the following month.
Are all Tiers efficient?
Yes, all tiers are structured to suit a stable working rhythm—a well-scoped, predictable engagement with focused collaboration and minimal interruptions. Driving the best balances of momentum, clarity, and cost-efficiency.
Do you offer embedded team members?
No. We deliver high-leverage outcomes, not embedded team members. Our model is designed to create lasting results and long-term delivery capacity—always available to you, but working within a clear consulting and process-driven framework. We focus on strengthening your internal clarity and capabilities, while giving you the confidence to rely on the consistent quality of our service.
What’s not included in an engagement tier?
Anything outside the agreed project scope — including new initiatives, general business consulting, or unrelated ad hoc requests. If something feels like it’s outside scope, we’ll flag it early and suggest a clear path forward.
Can we pause or scale back delivery if priorities shift?
Yes — but we don’t recommend a stop-start approach. Strategic delivery works best with momentum. If something changes, we’ll suggest how to scale the engagement in a way that protects the integrity of your project.
Which sectors has Immercial worked with most extensively?
Immercial has experience across Hotels, High-End, data centres, logistics warehouses, distribution hubs, automotive innovation centres, robotics labs, aviation, commercial, rail, and F&B storage facilities, collectively spanning over 165 projects valued at approx £17 billion MEP only cost experience.
What makes Immercial’s mission and vision unique?
Mission
Deliver expert MEP cost consultancy through proprietary systems and a global network of specialists, maximising client capacity, accelerating delivery, and ensuring consistent, high-value outcomes.
Unify global MEP cost management with shared frameworks, benchmarks, and knowledge, enabling every project, company, and professional to work under one standard, symbolised by our logo.
What is your consultancy delivery model—and why is it different?
We work exclusively in MEP cost management, typically using an outcome-based, fixed-tier model. Our approach leverages proprietary systems, portals, and AI to deliver scalable, efficient, founder-led results. We’ve developed products no other MEP cost consultancy can match, uniquely positioning us for sustained growth and reinforcing our niche leadership.
Can Immercial work internationally or only in the UK?
Yes. While we’re UK-based, our systems and delivery model are designed for international consultancy. We’ve supported projects across Europe and are fully equipped to engage with clients globally.
What types of clients are not a good fit for Immercial?
We’re best suited to clients who value clarity, trust independent advice, and are open to smarter, system-led consultancy. If you’re looking for traditional hourly-based QS firms or prefer lowest-cost models at the expense of quality, we may not be the right fit.
What is an IMME Tier compared to hourly billing?
An IMME Tier represents a weekly delivery rhythm—structured by intensity of engagement, not clocked hours. Rather than billing by time, we offer delivery-focused tiers. You pay for high-value work aligned with outcomes—not time spent. This models fairness, clarity, and efficiency across engagements. Each tier applies to a specific project or scope of work.
How do Immercial’s engagement tiers work?
We offer three monthly service tiers—based not on hourly units but defined by weekly engagement rhythms.
Tier 1 – Comprehensive (£8,250 / month)
High-intensity consultancy with a fast working rhythm. Expect frequent, almost daily, touchpoints, rapid turnaround cycles, and responsive coordination to keep momentum high and ensure progress stays on track.
This is the top of the ladder — close contact every week, moving quickly and adjusting as things evolve.
Tier 2 – Focused (£5,500 / month)
Targeted consultancy built around structured working sessions. Engagement is concentrated into planned bursts, creating efficient, predictable delivery with the ability to flex if acceleration is required.
This is the middle rung of the ladder — regular involvement, but in defined bursts rather than always-on.
Tier 3 – Advisory (£2,750 / month)
Light-touch consultancy providing direction and oversight at pivotal weekly or monthly moments. Involvement is pre-agreed, very structured, and minimal in cadence.
This is the lower rung of the ladder — strategic counsel at key moments without deep involvement.
The Tier Ladder at a Glance
Tier 1 – Comprehensive
High-intensity, fast-moving, frequent engagement.
Tier 2 – Focused
Structured bursts, predictable and efficient delivery.
Tier 3 – Advisory
Strategic counsel at key moments with light involvement.
Can Immercial adjust support levels during busy or quiet periods?
Yes. Our model is designed for flexibility. We can scale support temporarily to meet project surges, then reduce when appropriate—all within your monthly tier cap. If your needs shift consistently, we’ll proactively recommend and agree any tier adjustment.
How is travel and site attendance handled?
Our model is remote-first. Occasional travel within London and the South East is included. Travel beyond this may be accommodated without charge, but long-distance or international visits may incur a one-off, pre-agreed surcharge—aligned with our efficient, focused delivery style.
Are there any hidden costs or additional charges?
No. All our fees are fully inclusive of operational costs—software, licences, workspaces, etc. We operate with total transparency. Any exceptional cost (e.g. long-distance travel) is discussed and agreed upfront. Terms of sale can be reviewed at www.immercial.co.uk.
What happens if we exceed the agreed tier?
If delivery demands go meaningfully beyond the scope of your current tier—especially due to short-notice requests, last-minute changes, or additional involvement—we’ll raise this promptly. When appropriate, we can extend delivery via additional time at the prevailing rate. Regular overages will trigger a tier review to keep things fair and focused.
What kind of work do you actually deliver?
We specialise in strategic delivery — bringing together systems, content, messaging, and process into execution. We’re not a branding agency or a traditional consultancy — we’re here to move projects forward, solve what’s stalled, and build scalable momentum.
Do you work on one-off projects or ongoing support?
Both. Our IMME Tiers can be scoped for a fixed-duration delivery sprint or long-term engagement. Each tier is project-specific, so if your needs grow, we can layer in a new scope separately without derailing existing work.
What’s the IMME Portal and what do I actually get access to?
The IMME Portal is your secure space to track progress, access delivery outputs, and collaborate with us. You’ll have full visibility of what’s happening, what’s next, and what’s needed from you. No chaotic email threads — just structured delivery.
What do I need to provide to get started?
Clarity. We don’t need long onboarding docs — just a clear sense of your priority, current pain points, and your end-goal. From there, we’ll shape the engagement and recommend the best tier to start.
How quickly can you start?
Usually within 5–10 working days after our introductory call, subject to availability. If we see an urgent need or gap, we’ll tell you honestly whether we can meet it — or if we’re not the right fit.
Who leads my project and how is quality maintained?
Every project is led personally by Chris Mills, supported by trusted collaborators and guided by intelligent systems.
Is Immercial independent or affiliated with any contractors or suppliers?
Immercial is 100% independent. We do not accept commissions, kickbacks, or incentives from contractors, manufacturers, or suppliers. Our advice is entirely impartial—based solely on what’s best for your project’s outcomes and long-term value.
What’s Immercial’s approach to sustainability and reducing environmental impact?
We believe sustainability goes beyond carbon materials—it’s also about reducing wasted time, data duplication, and unnecessary consultancy overhead.
At Immercial, we minimise our footprint by working remotely from our own offices, reducing travel and non‑essential site presence. Our delivery model is designed to be efficient by default—cutting out bloated processes and unnecessary layers of cost bureaucracy.
On live projects, we align with client and supplier sustainability goals at the contract stage.
More importantly, we’re developing our own eco benchmarks—focused on eliminating waste in how MEP cost consultancy itself is delivered. Through smarter systems, streamlined templates, and data-first thinking, we’re creating a leaner, cleaner approach fit for the new era.
How does Immercial fit within the future of MEP consultancy?
We’re not here to compete with traditional models—we’re here to redefine how MEP cost consultancy works.
Our systems, delivery model, and tier structure are designed not just for today’s projects, but for the future of the industry: data-led, lean, fast, and value-focused.
We expect—and welcome—others to follow, adopt, and collaborate with our approach.
This isn’t about disruption for its own sake. It’s about building a smarter baseline: less waste, more clarity, and consistent outcomes that benefit the entire ecosystem—clients, consultants, and suppliers alike.