INTEGRATED MANAGEMENT SYSTEM (IMS)

Quality Management and policies

IMS Scope Statement

This document is maintained and updated herewith.

Integrated Quality & Information Security Policy

This document is maintained and updated herewith.

Document & Record Control Procedure

This document is maintained and updated herewith.

Quality Objectives Register

This document defines intent with some internal records additionally kept.

Client Feedback Log

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Corrective & Preventive Action Log

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Supplier Evaluation & Control

This document defines intent with some internal records additionally kept.

Information Security Policy

This document is maintained and updated herewith.

Information Asset Register

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Information Security Risk Register

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Access Control Policy

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Information Security Incident Procedure

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Business Continuity & Backup Statement

This document is maintained and updated herewith.

Supplier Information Security Expectations

This document is maintained and updated herewith.

Internal Audit Procedures

This document defines intent with some internal records additionally kept.

Internal Audit Record

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Management Review Record

This document is supported by internal records maintained within Immercial’s Integrated Management System. Operational records are retained securely and are not published.

Immercial EMEA Copyright HD

Website Terms of Use

Last updated: February 2026

These Terms of Use govern your access to and use of this website and any associated portals, systems, tools, or digital services (together, the “Website”) operated by Immercial Limited (“Immercial”, “we”, “us”, or “our”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.


1. Information Only – No Professional Advice

The content on this Website is provided for general informational purposes only.

Nothing on this Website constitutes legal, financial, technical, procurement, commercial, or other professional advice, nor should it be relied upon as a substitute for advice tailored to your specific circumstances.

You should obtain appropriate professional or specialist advice before taking, or refraining from taking, any action based on the content of this Website.


2. No Reliance

While we make reasonable efforts to ensure information is accurate and up to date, we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or current.

To the fullest extent permitted by law, Immercial accepts no liability for any loss arising from reliance on Website content.


3. AI, Data, and System Outputs

Where the Website or associated systems provide tools, analytics, models, benchmarks, schedules, forecasts, or outputs generated using automated processes, algorithms, or artificial intelligence:

  • such outputs are provided “as is” for informational and support purposes only;

  • outputs may contain errors, omissions, assumptions, or limitations;

  • you remain solely responsible for reviewing, validating, and exercising your own professional judgment before relying on or acting upon them.

Immercial accepts no responsibility for decisions or actions taken based on such outputs.


4. Commercial Engagements

Nothing on this Website constitutes a binding offer to provide services.

All consultancy, advisory, system access, or other services are supplied only under separate written agreements or formally accepted proposals. In the event of any conflict, the terms of those agreements prevail over these Terms of Use.


5. Intellectual Property

All content on this Website, including text, graphics, documents, software, tools, methodologies, branding, and proprietary systems, is owned by or licensed to Immercial and is protected by intellectual property laws.

You may:

  • view and download content for internal business use only.

You may not:

  • copy, reproduce, distribute, modify, reverse engineer, or commercially exploit any content without our prior written consent.


6. Acceptable Use

You agree not to:

  • use the Website unlawfully or fraudulently;

  • interfere with or disrupt Website operation or security;

  • attempt unauthorised access to systems, accounts, or data;

  • introduce malicious software or harmful code.

We may suspend or terminate access if misuse is suspected.


7. Third-Party Links

This Website may contain links to third-party websites. These are provided for convenience only. We have no control over, and accept no responsibility for, third-party content or services.


8. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or for fraud.

Subject to that:

  • the Website is provided without warranties of any kind; and

  • Immercial shall not be liable for any indirect, consequential, or business losses, including loss of profit, revenue, opportunity, data, or goodwill arising from use of the Website.


9. Availability

We do not guarantee that the Website, or any part of it, will always be available, uninterrupted, secure, or error-free. We may suspend, withdraw, or change the Website without notice.


10. Privacy and Data Protection

Use of personal data is governed by our Privacy Policy, which should be read alongside these Terms.


11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website constitutes acceptance of any revised Terms.


12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.